SixStarCruises Reviews

SixStarCruises has an overall rating of 4.9 based on 98 reviews. Customer feedback on SixStarCruises is mixed: SixStarCruises reviewers highlight positive aspects like excellent customer service, wide range of cruise options, competitive pricing and great deals, which strongly appeal to cruise enthusiasts and first-time travelers. However, SixStarCruises is often criticized for its limited information on some cruise lines, occasional booking issues, and slow response times.

4.9/5.0

98 reviews

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All SixStarCruises Reviews (98)
MaeFuller
February 21, 2023
"Exploring Cruise Options"
I'm just beginning my journey into the world of cruises, and Emma is looking into different choices. She's super calm and really polite.
goldenrabbit805
February 20, 2023
"These folks are a nuisance"
These folks are a nuisance. I receive their literature weekly, sometimes even two or three times. I've called them up to ask for some peace from this hassle, and they assure me they'll take care of it, but the torment just keeps coming. I’ve started sending all their mail back marked 'moved away,' but that doesn’t seem to change a thing. If you're thinking about booking a holiday with these guys, just know you might be shelling out a lot more for all that relentless marketing—do you really wanna fork out extra for that?
sadfish439
February 19, 2023
"Shirley McCue's Assistance Was Top Notch!"
Shirley McCue was super helpful and full of info, making the whole booking process a breeze. She provided all the necessary details and called me back right on time! Really impressive. Thanks a ton for making the cruise booking so easy-peasy.
SethWheeler
February 18, 2023
"Consistently helpful and informed assistance"
Our concierge, Elizabeth Wright, handled all the groundwork for this Regent Cruise (she secured a suite that was on hold) which I finalized today with Lisa. (Elizabeth is away until Saturday). As always, the service was top-notch. Even though they were super busy, they picked up the phone fast and you receive warm and professional help. Big thanks to Elizabeth, Lisa, and Claire.
toniatz4
February 18, 2023
"Awesome Support from Chris Kelly"
I reached out with questions regarding a couple of cruises, and Chris was super helpful in providing details on both options. He even went the extra mile, staying late to help me finalize my booking. This company consistently delivers excellent service, and Chris is definitely a valuable part of the team.
VanessaHarper
February 18, 2023
"Fantastic Service from Laura Wing"
Laura Wing did an awesome job once more in organizing our upcoming Regent Cruise - she secured a suite and arranged the flights - big thanks to you, Laura!
ArleneObrien
February 17, 2023
"Once again, Melissa Jones was super helpful..."
Today, Melissa Jones was incredibly helpful. I had a few questions that weren't Six Star's fault, but she quickly sorted everything out. I'll surely be booking with her and Six Star again. Cheers, John Laurie.
purpleostrich222
February 15, 2023
"Laura Wing's Assistance"
Talking to Laura Wing is always a joy, and she really went above and beyond to help us secure the cruise we were after. It was a bit tricky since we were at the end of our credit period. She's consistently friendly and super helpful. Big thanks to you, Laura!
PaulaGardner
February 15, 2023
"Cruise Experience in Italy"
Elizabeth really went above and beyond; she made sure that every detail of our cruise booking was taken care of. Huge thanks!
cinmar714
February 14, 2023
"I've arranged multiple river cruises..."
I've arranged multiple river cruises through Emma Gray. She's truly fantastic!!! Her service is top-notch. Super helpful with plenty of great tips. She always keeps me informed about special deals. Nothing is ever too much hassle for her!!
EthanZyh
February 14, 2023
"A Great Addition to Your Team"
Today, I secured a river cruise with Amawaterway through your company, River Voyages. An exceptional representative assisted me in this process, providing clear and concise information in a friendly and pleasant way. The lady's name is Elisabeth Wright, and she truly represents your company well. If only all my other calls about sales and such were as enjoyable, straightforward, and effective! After wrapping up the booking, I felt like I was taken care of by someone who genuinely cares about their role and, more importantly, the customer. Huge thanks to Elizabeth! Sandra Boss.
Andrewgah
February 11, 2023
"Rebecca Rimmer - A True Gem"
Rebecca Rimmer is a superstar! I had previously arranged a cruise with Sixstar and had a few queries. Let me tell ya, Rebecca was fantastic. Super friendly and courteous. No question I had was too much for her. I would absolutely suggest this company to anyone.
AngelEllis
February 10, 2023
"Emma was super helpful with our booking..."
I thought Emma was really great in every part of arranging and overseeing the river cruise we just booked.
jbrown4095
February 10, 2023
"Melissa is persistent and super supportive"
Melissa is persistent and super supportive. Her fast replies have earned my loyalty. She's a pleasure to work with.
rholla741
February 10, 2023
"Meet Our New Concierge: Melissa Jones"
Melissa Jones is our new concierge, and she’s done an amazing job organizing a cruise for us during Christmas and New Year. Nothing has been too much hassle for her, and she’s always quick to respond to our requests, even late at night or early in the morning. We usually go with another agent, but after this experience, we’re definitely sticking with Six Star from here on out.

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